Kohler K-1394-H2-96 Installation Guide download pdf (Page 17)

Troubleshooting (cont.)

Symptoms Probable Causes Recommended Action

B. User keypad does not work. B. Replace user keypad.

C. Butterﬂy valve does not work. C. Check wiring. Replace butterﬂy

valve.

D. Control does not work. D. Replace control.

10. Up/down volume control

arrows do not change

water ﬂow as described.

A. User keypad does not work. A. Check wiring. Replace user keypad.

B. Pump does not work. B. Check wiring. Replace pump.

C. Control does not work. C. Check wiring. Replace control.

11. Air ﬂow through jets does

not stop when Tidepool

mode is activated.

A. User keypad does not work. A. Replace user keypad.

B. Butterﬂy valve does not work. B. Check wiring. Replace butterﬂy

valve.

C. Control does not work. C. Check wiring. Replace control.

12. Air continues to ﬂow

through one or more jets

for several seconds after

Tidepool mode is

activated.

A. Normal operation - air will stop

ﬂowing in a short time.

A. No action required.

13. Pump stops before 18

minutes.

A. GFCI tripped. A. Identify source of fault, and correct.

Reset GFCI.

B. Suction is blocked. B. Remove obstruction.

C. Jets are blocked. C. Remove blockage.

D. Motor overheated and

protection device activated.

D. Check for blockage at suction

and/or jets. Remove blockage and

allow motor to cool.

14. Pump does not

automatically stop after 22

minutes.

A. 20-minute timer inadvertently

disabled.

A. See service manual.

15. Pump won’t turn off

when the power button

on user keypad is

pressed.

A. User keypad does not work. A. Replace user keypad.

B. Control does not work. B. Replace control.

16. Pump operates but

variable speed feature

does not work.

A. Motor/pump does not work. A. Replace motor/pump.

B. Control does not work. B. Replace control.

17. Bath water cools while

pump is operating.

A. Water temperature above 104°F

(40°C).

A. Allow bath water to cool.

B. Heater is turned off on user

keypad.

B. Turn heater on.

C. Wiring from heater to control is

loose, disconnected or damaged.

C. Check wiring for proper

connections.

D. Heater does not work. D. Replace heater.

E. Control does not work. E. Replace control.

18. Noisy operation. A. Pump banding straps have not

been cut.

A. Cut pump banding straps with tin

snips.

B. Dry or dislodged jet O-ring

(squeal).

B. Remove jet, replace and lubricate

O-ring, and reinstall jet.

19. Remote control (if

equipped) does not work.

A. Batteries improperly installed or

dead.

A. Replace batteries.

B. Antenna on wiring harness is

damaged.

B. Replace wiring harness.

Kohler Co. 17 1022205-2-D

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Kohler K-1394-H2-96 Installation Guide Page 17

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