Kohler Electric Shower User Manual download pdf (Page 44)

P4340 (J96E)

Mira Showers

Kohler Mira Ltd

Cromwell Road,

Cheltenham GL52 5EP.

Mira is a registered trade mark.

The company reserves the right to alter

product specifications without notice.

www.mirashowers.com

Customer Service

Mira Showers guarantee products against any defect of

materials or workmanship for one year from the date of

purchase.

To validate the guarantee, please return your completed

registration card.

Within the guarantee period we will resolve defects, free of

charge, by repairing or replacing parts or modules as we may

choose.

To be free of charge, service work must only be undertaken

by Mira Showers or our approved agents in Northern Ireland

and Republic of Ireland.

Service under this guarantee does not affect the expiry date.

The guarantee on any exchanged parts or product ends when

the normal product guarantee period expires.

Not covered by this guarantee:

Damage or defects arising from incorrect installation, improper

use or lack of maintenance, including build-up of limescale.

Damage or defects if the product is taken apart, repaired or

modified by any person not authorised by Mira Showers or

our approved agents.

This guarantee is in addition to your statutory and other legal

rights.

Before using your shower

Please take the time to read and understand the operating

and safety instructions detailed in this manual.

What to do if something goes wrong

If when you first use your shower it doesn’t function correctly,

first contact your installer to check that installation and

commissioning are satisfactory and in accordance with the

instructions in this manual. We are on-hand to offer you or

your installer any advice you may need.

Should this not resolve the difficulty, simply contact our

Customer Services who will give every assistance, and if

necessary arrange for our service engineer to visit.

If later the performance of your shower declines, consult this

manual to see whether simple home maintenance is required.

Please call our Customer Services to talk the difficulty

through, request service under guarantee if applicable, or

take advantage of our comprehensive After-Sales service.

As part of our quality and training programme calls may be

recorded or monitored.

Our Customer Services Team is comprehensively trained to

provide every assistance you may need: help and advice,

spare parts or a service visit.

Spare Parts

We maintain an extensive stock of spares, and aim to have

functional parts available for ten years from the date of final

manufacture of the product.

Spares can be purchased from approved stockists or

merchants (locations on request) or direct from Customer

Services.

Spares direct will normally be despatched within two working

days. Payment can be made by Visa or Mastercard at the

time of ordering. Should payment by cheque be preferred a

pro-forma invoice will be sent.

Note! In the interests of safety, spares requiring exposure

to mains voltages can only be sent to competent persons.

Service

Our Service Force is available to provide a quality service

at a reasonable cost. You will have the assurance of a Mira

trained engineer/agent, genuine Mira spares – and a 12 month

guarantee on the repair.

Payment should be made directly to the Service Engineer/

Agent, using Visa, Mastercard or a cheque supported by a

banker’s card.

To contact us

England, Scotland & Wales

Mira Showers Customer Services

Telephone: 0870 241 0888

8:30 am to 5:00 pm Working days (4:30 pm Friday)

8:30 am to 12.30 pm Saturday

E-mail: [email protected]

Fax: 01242 282595

By Post: Cromwell Road

Cheltenham

Gloucester GL52 5EP

Northern Ireland

Wm H Leech & Son Ltd

Telephone: 028 9044 9257 – Mon to Fri 9 am-5pm

Fax: 028 9044 9234 – 24 hours

Post: Maryland Industrial Estate

Ballygowan Road

Moneyreagh, Co Down

BT23 6BL

Republic of Ireland

Modern Plant Ltd

Telephone: Dublin 01 4591344 – Mon to Fri 9am to 5pm

Fax: Dublin 01 4592329 – 24 hours

Post: Otter House

Naas Road

Clondalkin

Dublin 22

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Kohler Electric Shower User Manual Page 44

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