Kohler K-R9245-CP Use and Care Manual download pdf (Page 7)

Warranty (cont.)

This Kohler product is warranted to be free of defects in material and workmanship for one (1) year from the

date of purchase as shown on the invoice or receipt.

1. Kohler Co. will only service its commercialized products through its authorized distributors.

2. To obtain warranty service, please present the invoice and corresponding warranty.

3. Through its authorized distributors, Kohler Co. promises to repair the defective product or provide a new

replacement or an equivalent model (in those cases that the model has been discontinued) when the product

is beyond repair, without any charge to the consumer.

4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.

5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may

substitute the warranty in the case that there is a discrepancy in the validity of the warranty.

EXCEPTIONS AND RESTRICTIONS

The Warranty will not be valid in the following cases:

1. When the product is not operated in accordance with the instructions concerning use and operation set

forth in the owner’s manual or installation instructions, and when the recommendations and warnings

included are not observed.

2. When the product has been modiﬁed or dismantled partially or totally; or has been used in a negligent

fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not

authorized by Kohler Co.

3. This warranty does not cover the damages as a result of disaster such as ﬁre or acts of God, including

ﬂooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can

exercise your rights under this warranty, please call 001-800-456-4537.

KOHLER CO., KOHLER, WI 53044 U.S.A.

IMPORTER:

INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.

AV. CARLOS PACHECO NO. 7200

CHIHUAHUA, CHIH., MEXICO C.P. 31060

TEL: 52 (14) 29-11-11

Troubleshooting

NOTE: For service parts information, visit www.kohler.com/serviceparts.

This troubleshooting guide is for general aid only. For service and installation issues or concerns, call

1-800-4KOHLER.

Troubleshooting Table

Symptoms Probable Cause Recommended Action

1. After playing music loudly,

the music stops even

though a song is properly

selected.

A. Thermal shut down. A. Shut down the system for 1 hour

to allow the unit to cool. Make

sure the area where the unit is

installed does not exceed 140°F

(60°C).

2. The status LED is not

illuminated.

A. Battery is not charged. A. Use the USB cable provided to

recharge the battery.

3. No sound plays through the

speaker.

A. The song is paused. A. Make sure a song is playing. If the

song is paused, press the resume

feature to continue playback.

B. The volume is too low. B. Make sure the volume is turned up

high enough for proper enjoyment.

Kohler Co. 7 1199729-5-A

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Kohler K-R9245-CP Use and Care Manual Page 7

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