Kohler K-1167-GVL-K4 Installation Guide download pdf (Page 18)

Troubleshooting (cont.)

Vibracoustic Troubleshooting Table

Symptom Probable Cause Recommended Action

1. No sound; no experiences

are functioning.

A. Power to the control ampliﬁer is

off.

A. Reset the circuit breaker to the

control ampliﬁer, then check the

electrical power supply and

connections.

B. Control ampliﬁer must be reset. B. If the red LED on the control

ampliﬁer is not blinking, unplug the

control ampliﬁer for 30 seconds,

then plug in and restart.

C. Experiences data module

connection is loose or damaged.

C. Inspect the data module for loose

connection or damage. Secure the

connection or replace the module as

needed.

D. An experience has not been

selected on the user interface.

D. Select an experience.

E. Vibracoustic intensity is muted

on the user interface.

E. Touch the [Mute] icon on the user

interface to turn off the mute

setting.

F. User interface cable connections

are loose or damaged.

F. Inspect the cables between the user

interface, heated surface control,

bubble control, and control

ampliﬁer. Secure connections or

replace cables as needed.

G. Bubble control does not work. G. If the red LED on the bubble

control does not blink following

restart, check the bubble control

and replace as needed.

H. Control ampliﬁer or heated

surface control does not work.

H. If the red LED on the control

ampliﬁer does not blink following

restart, check the control ampliﬁer

and/or heated surface control and

replace as needed.

I. User interface does not work. I. Check the user interface. Replace as

needed.

2. Music is distorted

(undesirable resonance)

when vibracoustic

functions are on.

A. Intensity setting is too high on

the user interface.

A. Turn down the intensity setting on

the user interface.

B. Transducers on the back surface

of the bath are in direct contact

with framing, joists, or other

materials.

B. Remove or reposition any materials

that are making direct contact with

the transducers.

C. One or more transducers on the

back surface of the bath are

loose.

C. Rotate the loose transducer(s)

clockwise with your ﬁngers until

tight. Do not overtighten.

D. The bath is making direct

contact with framing, joists, or

other materials.

D. Identify the point of contact and

correct it. The bath must not make

contact with any framing or

support materials.

3. User interface does not

light up.

A. Power to the control ampliﬁer is

not on.

A. Reset the circuit breaker to the

control ampliﬁer, then check the

electrical power supply and

connections.

B. Control ampliﬁer must be reset. B. If the red LED on the control

ampliﬁer is not blinking, unplug the

control ampliﬁer for 30 seconds,

then plug in and restart.

1212245-2-B 18 Kohler Co.

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Kohler K-1167-GVL-K4 Installation Guide Page 18

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