Kohler K-1167-GVL-K4 Installation Guide Page 22

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  • TROUBLESHOOTING
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Troubleshooting (cont.)
(Optional) Chromatherapy Troubleshooting Table
Symptom Probable Cause Recommended Action
D. Chromatherapy or user interface
cable connections are loose or
damaged.
D. Inspect the cables for loose
connections or damage. Secure or
replace cables as needed.
E. Control amplifier does not
work.
E. If the red LED on the control
amplifier does not blink following
restart, check the control amplifier
and replace as needed.
F. User interface does not work. F. Verify that the user interface cable
is securely connected to the user
interface and the control amplifier
terminal. If the connections are
good, replace the user interface.
G. Chromatherapy control does not
work.
G. Replace the Chromatherapy
control.
2. Chromatherapy lights do
not cycle through all
colors.
A. Control amplifier must be reset. A. If the red LED on the control
amplifier is not blinking, unplug
the control amplifier for 30
seconds, then plug in and restart.
B. Chromatherapy or user interface
cable connections are loose or
damaged.
B. Inspect the cables for loose
connections or damage. Secure or
replace cables as needed.
C. Control amplifier does not
work.
C. If the red LED on the control
amplifier does not blink following
restart, check the control amplifier
and replace as needed.
D. User interface does not work. D. Cycle through the Chromatherapy
light functions. If the lights do not
cycle through all colors and the
blue icon on the user interface is
not lit, replace the user interface.
E. If none of the recommended
actions correct the problem,
contact Kohler Co.
E. Contact the Customer Care Center
using the contact information on
the back cover.
(Optional) Heated Surface Troubleshooting Table
Symptoms Probable Cause Recommended Action
1. Heated surface does not
turn on.
A. No power to the power supply. A. Set/reset GFCI or RCD breaker;
check wiring and power supply
connections.
B. Heated surface control must be
reset.
B. If the red LED on the heated
surface control is not blinking,
unplug the control for 30 seconds,
then plug in and restart.
C. User interface cable connections
are loose or damaged.
C. Inspect the cables between the user
interface, heated surface control,
bubble control, and control
amplifier. Secure connections or
replace cables as needed.
D. Bubble control does not work. D. If the red LED on the bubble
control does not blink following
restart, check the bubble control
and replace as needed.
E. Heated surface control does not
work.
E. Check the heated surface control.
Replace as needed.
F. Power supply does not work. F. Check the power supply. Replace
as needed.
1212245-2-B 22 Kohler Co.
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