Kohler K-1913-LW-47 Installation Guide Page 40

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  • TROUBLESHOOTING
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Troubleshooting (cont.)
Symptoms Probable Causes Recommended Action
B. Water supply connection is
loose or damaged.
B. Reseal the water inlet connections
and/or reconnect them.
C. Accumulator fitting(s) are loose
or disconnected.
C. Replace the accumulator connection
fitting(s).
D. Accumulator drain hose is
disconnected or leaks.
D. Reconnect or tighten the
accumulator drain line connection
and route it to the receptor drain.
4. Bath will not fill all the
way to overflow.
A. The water supply connection is
loose or damaged.
A. Reseal the water inlet connections
and reconnect them.
B. Toe tap drain does not close or
is leaking.
B. Clean the toe tap assembly. Reseal
and reattach the drain. Replace if
needed.
C. No power to the bath controller. C. Plug in both ends of the controller
power cord or reset the breaker.
D. Error code in controller has
been activated (beeping sound
heard).
D1. Reset the controller. To do this;
lower the door
quickly tap the door switch 5
times
wait 3 seconds, then tap the
switch 11 times within a 5
second span
the controller should beep 3 to
5 times to indicate the issue
has been resolved, then go
quiet.
D2. If the error code is still activated or
reoccurs, unplug the power and
call the Customer Care Center
using the information provided on
the back page of this manual.
E. Drain valve is not plugged into
the controller (no power).
E. Plug the drain valve directly into
the controller located under the
bath.
F. One or both of the limit
switches are not making contact
or are damaged.
NOTE: Never force the door
downward with the seal
inflated.
F1. Adjust the limit switch/switches
until contact is made.
F2. The limit switch/switches need to
be replaced. Call the Customer
Care Center using the information
provided on the back page of this
manual.
F3. Ensure the counterweights do not
contact the receptor when the door
is up. If there is contact the
receptor drain is too high. Enlarge
the receptor drain relief or raise the
bath using the adjustable feet to
eliminate the contact..
G. Bath fill is too slow, or the drain
valve and/or level probe
circuit(s) are not working.
G1. Make sure the water level reaches
the sensor probe within 2 minutes
after closing the door. Increase the
supply valve size and water flow.
G2. Check or replace the level probes
and wiring to the controller.
G3. Replace the drain valve.
1128532-2-G 40 Kohler Co.
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