Kohler K-1913-LW-47 Installation Guide download pdf (Page 46)

Troubleshooting (cont.)

Symptoms Probable Causes Recommended Action

B. Accumulator attachment is

damaged or leaks.

B. Reconnect or tighten the

accumulator drain line connection.

C. Water is splashing over the top

of the seal.

C. Lower the water level when ﬁlling

the bath. Reduce sudden

movements while bathing.

D. The door gap is too big because

the pulley assembly is not

properly adjusted.

D. Adjust the pulley assembly inward.

15. The bath will ﬁll to the

overﬂow, but fails to

maintain its water level.

A. Toe tap drain is open, does not

close, or is leaking.

A. Close and/or clean the toe tap

assembly. Reseal and reattach the

drain. Replace if needed.

B. There is no power to the

controller.

B. Plug in both ends of the controller

power cord or reset the breaker.

C. One or both of the limit

switches are not making contact

or are damaged.

C1. Adjust the limit switch/switches

until contact is made.

C2. The limit switch/switches need to

be replaced. Call the Customer

Care Center using the information

provided on the back page of this

manual.

D. Water is splashing over the top

of the seal.

D. Lower the water level when ﬁlling

the bath. Reduce sudden

movements when bathing.

E. There is debris between the

door and seal.

E. Clean all debris off the seal using a

can of compressed air.

F. The drain valve is not working. F. The drain valve needs to be

replaced. Replace the drain valve or

call the Customer Care Center

using the information provided on

the back page of this manual.

G. The controller is not working. G. Replace the controller or call the

Customer Care Center using the

information provided on the back

page of this manual.

16. The seal will not inﬂate. A. There is no power to the

controller or bath.

A1. Connect the controller to the power

supply.

A2. Reset the circuit breaker.

A3. Connect the bath power cord to the

J1 port on the controller.

B. Error code in controller has

been activated (beeping sound

heard).

B1. Reset the controller. To do this;

lower the door

quickly tap the door switch 5

times

wait 3 seconds, then tap the

switch 11 times within a 5

second span

the controller should beep 3 to

5 times to indicate the issue

has been resolved, then go

quiet.

B2. If the error code is still activated or

reoccurs, unplug the power and

call the Customer Care Center

using the information provided on

the back page of this manual.

1128532-2-G 46 Kohler Co.

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Kohler K-1913-LW-47 Installation Guide Page 46

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