Kohler K-1697 Installation Guide download pdf (Page 13)

Troubleshooting Guide (cont.)

Symptoms Probable Causes Recommended Action

1. The green LED light is

not on.

A. No electrical power at generator. A1. Reset the power at the breaker.

A2. Have a qualiﬁed electrician verify

that 240 V of power is present at

the generator.

B. Circuit breaker is in the ″Off″

position.

B. Turn on the power at the breaker.

C. Circuit breaker is not the correct

size.

C. Verify the circuit breaker is sized

appropriately. If it is the wrong

size, replace it.

D. Electrical connection in the ﬁeld

service box on the generator is

loose.

D. Turn off all electrical power to the

generator. Have a qualiﬁed

electrician open the ﬁeld service

box and check all connections.

Have a qualiﬁed electrician repair

any poor connections.

2. There is a continuous

ﬂow of water from the

steam head. Water ﬂow

during the power clean

cycle is normal.

A. Components internal to the

generator are not functioning

properly.

A1. Shut off the water supply and

drain the water from the generator.

Close the drain valve.

A2. Partially open the supply shut-off

valve a small amount.

A3. Allow the water to gradually ﬁll

the tank inside the generator (may

take several minutes). If the water

continues to ﬂow from the steam

head, A1.

A4. Fully open the water supply

shut-off valve.

A5. On models with power clean

option only, if water continues to

ﬂow from the steam head, run the

power clean cycle.

A6. If water continues to ﬂow from the

steam head, contact the Customer

Care Center using the information

on the back of this guide.

B. The water supply is incorrectly

connected to the generator.

B. Review the installation guide and if

necessary reconnect the water

supply to the proper location.

Kohler Co. 13 1053777-2-D

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