Kohler K-638-K-NA Installation Guide download pdf (Page 15)

Troubleshooting (cont.)

Music Troubleshooting Table

Symptoms Probable Cause Recommended Action

7. The Media Module can

not connect to an iTunes

server with ﬁrewall

software running.

A. The ﬁrewall is not conﬁgured

correctly to allow iTunes music

sharing.

A. Make sure your ﬁrewall software is

conﬁgured to allow iTunes music

sharing. For a Mac: Open System

Preferences. Select the Sharing icon

and click on the ﬁrewall tab. Select

the option ″iTunes Music Sharing.″

For a PC: Refer to your

documentation for changing

ﬁrewall settings. If running

Windows XP service pack 2, open″

Security Center,″ select ″Windows

Firewall,″ click on the ″Exceptions″

tab, and check to see that iTunes is

enabled. If not, use ″Add

Programs″ to enable it. After these

changes have been made, restart

the Media Module by

disconnecting and reconnecting the

AC power.

8. The Media Module can

not access Windows

Media Connect library.

A. Windows Media Connect is not

conﬁgured for sharing.

A. Make sure that your computer

containing your music library is

powered ON and Windows Media

Connect is running (icon should be

visible in the task tray). With the

Media Module powered ON and

connected to your network, make

sure that the Media Module is an

authorized device. Launch

Windows Media Connect through

your Control Panel. On the wizard

screen, scroll down the list of

devices. If the Media Module is not

listed, click the ″Add″ button at the

bottom of the list. Click on Media

Module, then click ″OK.″ It should

show up on the list of authorized

devices. Click ″Done.″ Reboot the

Media Module by disconnecting

the AC power from the wall outlet.

9. The Media Module can

not access the iTunes

library.

A. iTunes is not running. A. Make sure the computer containing

your iTunes library is turn on and

iTunes is running.

B. iTunes is not conﬁgured for

sharing.

B. In iTunes, be sure to turn on the

″music sharing″ option. Go to the

iTunes>Preferences menu or Edit>

Preferences for PC users. In the

dialog box that appears, click the

″Sharing″ icon, then check the

option ″Share my music″ to enable

sharing on your local network.

C. iTunes is not responding to

commands from the Media

Module.

C. Close and restart iTunes on your

computer.

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