Kohler K-1418-HE-96 Installation Guide download pdf (Page 14)

Warranty (cont.)

1. When the product is not operated in accordance with the instructions concerning use and operation set

forth in the owner’s manual or installation instructions, and when the recommendations and warnings

included are not observed.

2. When the product has been modiﬁed or dismantled partially or totally; or has been used in a negligent

fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not

authorized by Kohler Co.

3. This warranty does not cover the damages as a result of disaster such as ﬁre or acts of God, including

ﬂooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can

exercise your rights under this warranty, please call 001-800-456-4537.

KOHLER CO., KOHLER, WI 53044 U.S.A.

IMPORTER:

INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.

AV. CARLOS PACHECO NO. 7200

CHIHUAHUA, CHIH., MEXICO C.P. 31060

TEL: 52 (14) 29-11-11

Troubleshooting

NOTICE: This section is for general aid only. A Kohler Co. Authorized Service Representative or qualiﬁed

electrician should correct any electrical problems. For warranty service, call 1-800-4KOHLER from within

the USA and Canada, or 001-800-456-4537 from within Mexico.

NOTE: The product model number is printed on a label on the pump side of the whirlpool bath.

NOTE: For service parts information, visit your product page at www.kohler.com.

Troubleshooting the Whirlpool System

Symptoms Probable Causes Recommended Action

1. User keypad does not

illuminate when power

button is pressed or (if

applicable) the outer ring

is rotated.

A. No power to control. A. Check wiring and connect power.

B. GFCI or RCD tripped. B. Reset GFCI or RCD.

C. Wiring harness from user

keypad to control is loose,

disconnected or damaged.

C. Check wiring for proper

connections. Replace wiring

harness if necessary.

D. User keypad does not work. D. Replace user keypad.

E. Control does not work. E. Replace control.

2. Motor starts, but all jets

are not functioning.

A. Jet is closed. A. Rotate jet trim counterclockwise to

open.

B. Jet not installed correctly. B. Reinstall jet; check for O-ring

damage.

C. Jets are blocked. C. Remove blockage.

3. User keypad is

illuminated, but does not

respond to buttons or

outer ring.

A. Control program is locked. A. Reset GFCI or RCD.

B. Wiring harness from user

keypad to control is loose,

disconnected or damaged.

B. Check wiring for proper

connections. Replace wiring

harness if necessary.

C. User keypad does not work. C. Replace user keypad.

1194658-2-A 14 Kohler Co.

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Kohler K-1418-HE-96 Installation Guide Page 14

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