Kohler K-1913-R-96 Installation Guide download pdf (Page 34)

Troubleshooting Procedures (cont.)

It is normal to hear the compressor run for up to 90 seconds after the door is raised. The

compressor is located inside the door and is inﬂating the door seal.

If the door is fully raised for more than 20 minutes when there is no water in the bath,

the seals will automatically deﬂate.

It is normal to hear the solenoid valve, located inside the door, open and expel air when

the water level falls below the sensors. The valve is deﬂating the door seal.

Water coming from the bottom of the door and entering the drip tray is normal when it is

caused by the bather moving about in the bath when it is completely full. Excessive

splashing will cause water to run over the top of the inﬂated seals into the drip tray.

Water dripping into the drip tray as the seals deﬂate is normal. Water collects on the seal

during use and runs into the drip tray when the seals deﬂate.

Symptoms Probable Causes Recommended Action

1. Door is difficult to raise or

lower.

A. One or both counterweights are

not attached.

A. Reattach the counterweight(s).

B. One or both of the

counterweight cables are not fed

through the pulleys.

B. Use the provided tool to run the

counterweight cable onto the

pulleys.

C. The bath was not leveled

properly causing counterweights

to rub.

C. Level the bath.

D. Mounting bracket is not

adjusted properly.

D. Reduce the pressure on the door by

adjusting the mounting brackets

outward using the slots.

E. Door is rubbing against the bath

or access panel.

E. Adjust the door outward using the

slots in the pulley assembly. If

necessary adjust the access panel

brackets.

F. A roller is damaged or has

fallen off.

F. Replace the roller.

G. There is excessive wear on the

latch pin and/or strike plate.

G. Apply a drop or two of oil to the

face of the strike plate, replace the

strike plate, or call the Customer

Care Center using the information

provided on the back page of this

manual.

2. Door shimmies or shakes. A. Mounting bracket needs

adjustment.

A. Adjust one or both of the mounting

brackets inward using the slots,

until it is snug against the rollers.

3. Water is leaking/running

from accumulator.

A. This may occur with normal

operation.

A. See the ″Normal Operation

Includes″ portion of the

″Troubleshooting Procedures″.

B. Water supply connection is

loose or damaged.

B. Reseal the water inlet connections

and/or reconnect them.

C. Accumulator ﬁtting(s) are loose

or disconnected.

C. Replace the accumulator connection

ﬁtting(s).

D. Accumulator drain hose is

disconnected or leaks.

D. Reconnect or tighten the

accumulator drain line connection.

4. Bath will not ﬁll all the

way to overﬂow.

A. The water supply connection is

loose or damaged.

A. Reseal the water inlet connections

and reconnect them.

B. Toe tap drain does not close or

is leaking.

B. Clean the toe tap assembly. Reseal

and reattach the drain. Replace if

needed.

1128532-2-C 34 Kohler Co.

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Kohler K-1913-R-96 Installation Guide Page 34

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