Kohler K-1913-R-96 Installation Guide Page 35

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Troubleshooting Procedures (cont.)
Symptoms Probable Causes Recommended Action
C. Level sensor wires are too close
together, resulting in
interference.
C. Position the level sensor wires
farther apart.
D. One or both of the level sensors
are not properly connected.
D. Firmly connect the level sensor
wires at both ends.
E. No power to the bath controller. E. Plug in both ends of the controller
power cord or reset the breaker.
F. Error code in controller has
been activated (beeping sound
heard).
F1. Reset the controller. To do this;
lower the door
quickly tap the door switch 5
times
wait 3 seconds, then tap the
switch 11 times within a 5
second span
the controller should beep 3 to
5 times to indicate the issue
has been resolved, then go
quiet.
F2. If the error code is still activated or
reoccurs, unplug the power and
call the Customer Care Center
using the information provided on
the back page of this manual.
G. Drain valve is not plugged into
the controller (no power).
G. Plug the power cord into the
controller located under the bath.
H. One or both of the limit
switches are not making contact
or are damaged.
H1. Adjust the limit switch/switches
until contact is made.
H2. The limit switch/switches need to
be replaced. Call the Customer
Care Center using the information
provided on the back page of this
manual.
I. The drain valve is damaged. I. Replace the drain valve.
J. There is a loose wire connection
to the bath controller outside
the door.
J. Check all wire connections to the
controller.
K. The internal wire connections in
the door are loose.
K. Call the Customer Care Center
using the information on the back
page of this manual.
L. The airline hose is pinched or
disconnected inside the door.
L. Call the Customer Care Center
using the information provided on
the back page of this manual.
M. The compressor is not working. M. The compressor needs to be
replaced. Call Customer Care
Center using the information
provided on the back page of this
manual.
N. The air pressure switch is not
working.
N. The air pressure switch needs to be
replaced. Call Customer Care
Center using the information
provided on the back page of this
manual.
Kohler Co. 35 1128532-2-C
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