Kohler K-1913-R-96 Installation Guide download pdf (Page 38)

Troubleshooting Procedures (cont.)

Symptoms Probable Causes Recommended Action

F. Error code in controller has

been activated (beeping sound

heard).

F1. Reset the controller. To do this;

lower the door

quickly tap the door switch

after a 3 second pause and tap

the switch 11 times within a 5

second span

the controller should beep 3 to

5 times to indicate the issue

has been resolved, then go

quiet.

F2. If the error code is still activated or

reoccurs, unplug the power and

call the Customer Care Center

using the information provided on

the back page of this manual.

G. There is a loose wire connection

in the door.

G. Call the Customer Care Center

using the information provided on

the back page of this manual.

H. Limit switch is not working. H. The limit switch needs to be

replaced. Call the Customer Care

Center using the information

provided on the back page of this

manual.

I. The controller is not working. I. Replace the controller or call the

Customer Care Center using the

information provided on the back

page of this manual.

10. Bath water empties

prematurely.

A. Toe tap drain is open and does

not close or is leaking.

A. Close and/or clean the toe tap

assembly. Reseal and reattach the

drain. Replace if needed.

B. Level sensor wires are too close

together, resulting in

interference.

B. Separate the level probe wires at

both ends.

C. One or both of the level sensors

are not properly connected.

C. Firmly connect the level sensor.

D. One or both of the limit

switches are not making contact

or are damaged.

D1. Adjust the limit switch/switches

until contact is made.

D2. The limit switch/switches need to

be replaced. Call the Customer

Care Center using the information

provided on the back page of this

manual.

E. The drain valve is connected to

another 120 V outlet and/or is

not plugged into the controller.

E. Plug the drain valve directly into J2

in the controller.

1128532-2-C 38 Kohler Co.

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Kohler K-1913-R-96 Installation Guide Page 38

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