Kohler K-1913-R-96 Installation Guide download pdf (Page 40)

Troubleshooting Procedures (cont.)

Symptoms Probable Causes Recommended Action

F2. If the error code is still activated,

unplug the power and call

Customer Care Center using the

information provided on the back

page of this manual.

G. The controller is not working. G. Replace the controller or call the

Customer Care Center using the

information provided on the back

page of this manual.

12. Noisy operation. A. After ﬁlling the bath, water

drains from the accumulator

into the drip tray drain. This

will create noise.

A. See the ″Normal Operation

Includes″ portion of the

troubleshooting.

B. The bath is not leveled properly

and counterweights are making

contact.

B. Check the back ledge and the sides

of the bath for level. Adjust the feet

until the bath is level if needed.

Check counterweight clearance.

C. The counterweight

guide/guides are not in place.

C. Reinstall the counterweight guides

in the correct position.

D. The compressor is making

excessive noise.

D. Call the Customer Care Center

using the information provided on

the back page of this manual.

13. Discoloration is observed

on the front of the bath.

A. Water is splashing over the top

of the seal.

A. Lower the water level when ﬁlling

the bath. Periodic cleaning of the

bath face is normal.

B. Door panel is rubbing against

the bath.

B. Adjust the door outward using the

slots in the pulley assembly.

14. Water is seen or heard

during or after ﬁlling the

bath.

A. During normal operation, it is

normal for water to discharge

from the accumulator drain hose

or for small amounts of water to

spill over the seals and run

down to the drip tray.

A. See the ″Normal Operation

Includes″ portion of the

troubleshooting.

B. Accumulator attachment is

damaged or leaks.

B. Reconnect or tighten the

accumulator drain line connection.

C. Water is splashing over the top

of the seal.

C. Lower the water level when ﬁlling

the bath. Reduce sudden

movements while bathing.

D. The door gap is too big because

the pulley assembly is not

properly adjusted.

D. Adjust the pulley assembly inward.

E. The primary seal system is not

operating properly.

E. Call the Customer Care Center

using the information provided on

the back page of this manual.

F. The secondary seal systems are

not operating properly.

F. Call the Customer Care Center

using the information provided on

the back page of this manual.

15. The bath will ﬁll to the

overﬂow, but fails to

maintain its water level.

A. Toe tap drain is open, does not

close, or is leaking.

A. Close and/or clean the toe tap

assembly. Reseal and reattach the

drain. Replace if needed.

B. One or both of the limit

switches are not making contact

or are damaged.

B1. Adjust the limit switch/switches

until contact is made.

B2. The limit switch/switches need to

be replaced. Call the Customer

Care Center using the information

provided on the back page of this

manual.

1128532-2-C 40 Kohler Co.

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