Kohler K-3607 User Manual Page 20

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  • TROUBLESHOOTING
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Troubleshooting Guide (cont.)
Symptoms Recommended Action
6. Pump
draws air
during
flush.
A. The water line height may be incorrectly set. Set
the correct water line height. Adjust the screw
clockwise in order to raise the elevation of the
float and the full water line.
7. No flush.
The pump
does not
operate.
A. The pump is not plugged in or the electrical
power is not on. Plug the three-prong plug from
the pump into Class A GFCI, or turn on power to
toilet.
B. The pump has locked out through its internal
thermal overload switch. Wait two minutes and
retry.
C. The trip button is not plugged in. Plug modular
plug of the trip button wire into jack in trip
button housing.
D. The trip button has failed. Replace the flush
button.
E. The pump has failed. Replace the pump.
8. Circuit
breaker
trips
frequently.
A. Check that the circuit breaker is properly sized
and has no other electrical loads.
B. If the circuit breaker trips while the pump is
disconnected, have an electrician correct the fault
in the wiring to the toilet.
One-Year Limited Warranty
KOHLER plumbing products are warranted to be free of defects in
material and workmanship for one year from date of installation.
Kohler Co. will, at its election, repair, replace or make appropriate
adjustment where Kohler Co. inspection discloses any such defects
occurring in normal usage within one (1) year after installation. Kohler
Co. is not responsible for removal or installation costs. Use of in-tank
toilet cleaners will void the warranty.
To obtain warranty service contact Kohler Co. either through your
Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing
Kohler Co., Attn.: Customer Service Department, 444 Highland Drive,
Kohler, WI 53044, USA, or by calling 1-800-4-KOHLER from within the
USA, 1-800-964-5590 from within Canada and 001-877-680-1310 from
within Mexico.
Implied warranties including that of merchantability and fitness for
1092035-5-A 20 Kohler Co.
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