Kohler Bath Whirlpool K-812-H2 User Manual download pdf (Page 8)

Troubleshooting

NOTICE: This section is for general aid only. A Kohler Authorized Service Representative or qualiﬁed

electrician should correct any electrical problems. For warranty service, contact your dealer or wholesale

distributor.

Remove the Jets

NOTE: The jet tool (provided with the whirlpool and trim kit) will allow you to remove the jets from the

whirlpool.

Position the ball nozzle of the jet facing up. This will ensure the jet tool will not slip off.

With the hook of the jet too facing up, insert the jet tool into the opening of the jet and hook the

inside top of the nozzle.

Grasping the jet tool ﬁrmly, place your thumb against the whirlpool wall. Pull steadily on the jet

tool until the jet assembly pulls free from the hole. Be careful not to lose the O-ring.

Reinstall the Jets

NOTE: To allow easy rotation and proper operation of the jet, the O-ring must be: (1) correctly positioned,

(2) lubricated, and (3) in good condition.

Install the O-ring onto the ﬁrst shoulder of the jet. Using the silicone lube packet (provided),

lubricate the O-ring to prevent noisy operation of the jet.

Carefully insert the jet into the housing, then lightly push and rotate the jet until it snaps into

position. Do not force the jet.

Verify the jet is installed correctly. The jet should turn smoothly both clockwise and

counterclockwise. Remove and reinstall, if necessary.

Symptoms Probable Causes Recommended Action

1. User keypad does not

illuminate when power

button is pressed or outer

ring is rotated.

A. No power to control. A. Check wiring and connect power.

B. GFCI or RCD tripped. B. Reset GFCI or RCD.

C. Wiring harness from user

keypad to control is loose,

disconnected or damaged.

C. Check wiring for proper

connections. Replace wiring

harness if necessary.

D. User keypad does not work. D. Replace user keypad.

E. Control does not work. E. Replace control.

Remove the Jets

Insert the tool hook as shown and pull the jet out of the

housing. The jet should be facing up when this is done.

Housing

Reinstall the Jets

Insert the jet into the housing, and lightly

push and rotate until it snaps in position.

Slide the O-ring

onto the first

shoulder of the jet.

Inspect and

lubricate the O-ring.

1019460-5-C 8 Kohler Co.

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Kohler Bath Whirlpool K-812-H2 User Manual Page 8

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