Kohler Bath Whirlpool K-812-N1 User Manual download pdf (Page 7)

Warranty (cont.)

This is Kohler Co.’s exclusive written warranty.

Warranty

Kohler Co. warrants the cast iron components of products manufactured after February 10, 2000, to be free of

defects in material and workmanship during normal residential use for as long as the original consumer

purchaser owns his or her home. Gloss reduction, scratching, staining and alkaline etching of the ﬁnish over

time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are

indicative of normal wear and tear. This warranty applies only for KOHLER Cast Iron products installed in

the United States of America, Canada or Mexico (North America).

If a defect is found in normal residential use, Kohler Co. will, at its election, repair, replace or make

appropriate adjustment. Damage caused by accident, misuse, or abuse is not covered by this warranty.

Improper care and cleaning will void the warranty. Proof of purchase (original sales receipt) must be

provided to Kohler Co. with all warranty claims. Kohler Co. is not responsible for labor charges, installation,

or other incidental or consequential costs. In no event shall the liability of Kohler Co. exceed the purchase

price of the product.

If the cast iron product is used commercially or is installed outside of North America, Kohler Co. warrants

the cast iron product to be free from defects in material and workmanship for one (1) year from the date the

product is installed, with all other terms of this warranty applying except duration. All other components

other than the enameled cast iron carry Kohler Co.’s one-year limited warranty unless otherwise speciﬁed.

If you believe that you have a warranty claim, contact Kohler Co., either through your Dealer, Plumbing

Contractor, Home Center or E-tailer, or by writing: Kohler Co., Attn.: Customer Service Department, 444

Highland Drive, Kohler, WI 53044, USA. Please be sure to provide all pertinent information regarding your

claim, including a complete description of the problem, the product, model number, color, ﬁnish, the date the

product was purchased and from whom the product was purchased. Also include your original invoice. For

other information, or to obtain the name and address of the service and repair facility nearest you call

1-800-4-KOHLER from within the USA, 1-800-964-5590 from within Canada, and 001-877-680-1310 from

within Mexico.

Kohler Co. and/or seller are providing this warranty in lieu of all other warranties, expressed or implied,

including but not limited to the implied warranties of merchantability and ﬁtness for a particular

purpose. Kohler Co. and/or seller disclaims any liability for special, incidental or consequential damages.

Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or

limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply

to you. This warranty gives the consumer speciﬁc legal rights. You may also have other rights, which vary,

from state/province to state/province. This warranty is to the original consumer purchaser only, and

excludes product damage due to installation error, product abuse, or product misuse, whether performed by

a contractor, service company or the consumer.

This is Kohler Co.’s exclusive written warranty.

Warranty

KOHLER CO.

It is recommended that at the time of purchase, you verify that all accessories and components are complete

in this package.

This Kohler product is warranted to be free of defects in material and workmanship for one (1) year from the

date of purchase as shown on the invoice or receipt.

1. Kohler Co. will only service its commercialized products through its authorized distributors.

2. To obtain warranty service, please present the invoice and corresponding warranty.

3. Through its authorized distributors, Kohler Co. promises to repair the defective product or provide a new

replacement or an equivalent model (in those cases that the model has been discontinued) when the product

is beyond repair, without any charge to the consumer.

4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.

Kohler Co. 7 1019490-5-C

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Kohler Bath Whirlpool K-812-N1 User Manual Page 7

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