Kohler Touchless bathroom Sink Faucet K-13469 User Manual download pdf (Page 12)

Troubleshooting (cont.)

Symptoms Probable

Causes

Recommended Action

K. Solenoid is

not working.

K. Order a new solenoid service

kit.

2. Low ﬂow. A. Filter is

plugged.

A. Clean or replace the ﬁlter.

B. Supply

pressure is

low.

B. Check incoming water pressure.

Pressure should be at least 20 psi

(137 kPa).

C. Aerator is

plugged.

C. Remove the aerator and clean it.

For calcium/mineral deposits, soak

the aerator plastic insert in a 50:50

mixture of vinegar and water. Soak

only the insert and no other

components.

3. Constant

water ﬂow.

A. Filter is

plugged.

A. Clean or replace the ﬁlter.

B. Diaphragm

seal is

damaged or

dirty.

B. If the diaphragm is cut or torn,

order a new diaphragm assembly.

Clean or replace the diaphragm.

C. Solenoid is

not working.

C. Order and install a new solenoid

assembly.

4. Sporadic

water ﬂow.

A. The faucet

is angled

incorrectly to

deck or

misaligned

with user area.

A. Verify that the faucet is mounted

according to the installation

directions. Ensure that the faucet is

installed in a position that is above

the rim of the sink.

B. The wires

are pinched or

damaged.

B. Remove the spout and verify

that the wires are tucked inside the

spout before reassembling.

5. Sensor

ﬂashes once

approximately

every 2

seconds. The

product

continues to

operate.

A. Low

voltage.

A. Replace the power supply.

1124215-5-C 12 Kohler Co.

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