Kohler K-852-HB-0 Installation Guide Page 16

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Troubleshooting Procedures (cont.)
Symptoms Probable Causes Recommended Action
9. Pump won’t turn off
when the power button
on user keypad is
pressed.
A. User keypad does not work. A. Replace user keypad.
B. Control does not work. B. Replace control.
10. Pump operates but
variable speed feature
does not work.
A. Motor/pump does not work. A. Replace motor/pump.
B. Control does not work. B. Replace control.
11. Bath water cools while
pump is operating.
A. Water temperature above 104°F
(40°C).
A. Allow bath water to cool.
B. Heater is turned off on user
keypad.
B. Turn heater on.
C. Wiring from heater to control is
loose, disconnected or damaged.
C. Check wiring for proper
connections.
D. Heater does not work. D. Replace heater.
E. Control does not work. E. Replace control.
12. Noisy operation. A. Pump banding straps have not
been cut.
A. Cut pump banding straps with tin
snips.
B. Dry or dislodged jet O-ring
(squeal).
B. Remove jet, replace and lubricate
O-ring, and reinstall jet.
13. Remote control (if
equipped) does not work.
A. Batteries improperly installed or
dead.
A. Replace batteries.
B. Antenna on wiring harness is
damaged.
B. Replace wiring harness.
C. Remote control not
programmed correctly.
C. See homeowners guide or service
manual.
D. Remote control does not work. D. Replace remote control.
E. Control does not work. E. Replace control.
1019436-2-F 16 Kohler Co.
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