Kohler K-99693-NA Installation Guide Page 7

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Complete the Installation (cont.)
Refer to the System Controller Installation and Care Guide for
download instructions.
For information on system setup and using the interface, refer to
the guide on the product page at www.us.kohler.com.
4. Troubleshooting
IMPORTANT! Turn off the power before performing any
maintenance.
NOTE: For service parts information, visit your product page at
www.kohler.com/serviceparts.
This troubleshooting guide is for general aid only. For service and
installation issues or concerns, call 1-800-4KOHLER.
Troubleshooting Table
Symptoms Probable Cause Recommended Action
1. Interface is not
lit.
A. Controller is not
plugged into the
electrical outlet.
A. Plug the controller
into an electrical
outlet.
B. Interface cable
connections may
be loose or
disconnected.
B. Check all interface
cable connections.
C. Circuit breaker has
been tripped.
C. Reset the circuit
breaker.
D. The controller may
require resetting.
D. Disconnect and
reconnect the
controller power
supply from the
electrical outlet.
E. A cross-over
cable or coupler
was used to
connect the
interface to the
controller.
E. Connect the interface
to the controller
using a
straight-through
cable or coupler.
Kohler Co. 7 1194161-2-A
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