Kohler K-1111 User Manual download pdf (Page 11)

One-Year Warranty - For Mexico (cont.)

fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not

authorized by Kohler Co.

3. This warranty does not cover the damages as a result of disaster such as ﬁre or acts of God, including

ﬂooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can

exercise your rights under this warranty, please call 001-877-680-1310.

KOHLER CO., KOHLER, WI 53044 U.S.A.

IMPORTER:

INTERNACIONAL DE CERÁMICA, S.A. DE C.V.

AV. CARLOS PACHECO NO. 7200

CHIHUAHUA, CHIH., MEXICO C.P. 31060

TEL: 52 (14) 29-11-11

Troubleshooting Procedures

This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualiﬁed

electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale

distributor.

Troubleshooting the Whirlpool System

Symptoms Probable Causes Recommended Action

1. User keypad does not

illuminate when power button

is pressed or outer ring is

rotated.

A. No power to control. A. Check wiring and connect

power. If problem persists,

Refer to the installer/dealer.

B. GFCI or ELCB tripped. B. Reset GFCI or ELCB.

C. Wiring harness from user

keypad to control is loose,

disconnected, or damaged.

C. Check wiring for proper

connections. Replace wiring

harness if necessary. Refer to

the installer/dealer.

D. User keypad does not work. D. Replace user keypad. Refer to

the installer/dealer.

E. Control does not work. E. Replace control. Refer to the

installer/dealer.

2. Motor starts, but all jets are not

functioning.

A. Jet is closed. A. Rotate jet trim

counterclockwise to open.

B. Jet not installed correctly. B. Reinstall jet; check for O-ring

damage.

C. Jets are blocked. C. Remove blockage.

3. User keypad is illuminated, but

does not respond to buttons or

outer ring.

A. Control program is locked. A. Reset GFCI or ELCB.

B. Wiring harness from user

keypad to control is loose,

disconnected, or damaged.

B. Check wiring for proper

connections. Replace wiring

harness if necessary. Refer to

the installer/dealer.

C. User keypad does not work. C. Replace user keypad. Refer to

the installer/dealer.

D. Control does not work. D. Replace control. Refer to the

installer/dealer.

4. User keypad indicator bar

keeps scanning at power-up.

A. Control program is locked. A. Reset GFCI or ELCB.

Kohler Co. 11 1042951-5-B

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