Kohler K-638-K-NA Installation Guide download pdf (Page 11)

6. Complete the Installation

Reinstall the access covers. Do not over tighten.

If not already installed, install any additional components at this time according to the installation

instructions packed with the products. For connecting to the media module, refer to the ″Connect

the Components″ section.

Plug the power supply into the outlet. Verify that the indicator light turns on and pulses.

Conﬁgure your music server and Ethernet. Refer to the Media Module Homeowner’s guide.

7. Installation Checkout

Test each component to ensure proper functionality. Refer to the Installation Guide and

Homeowners Guide packed with each of the individual components for additional information.

Troubleshooting

IMPORTANT! Turn off the power and water supply to all components before performing any

maintenance.

It is recommended that any maintenance be performed by a Kohler Co. Authorized Service Representative.

This troubleshooting guide is for general aid only. For service and installation issues or concerns, call

1-800-4-KOHLER.

Interface Troubleshooting Table

Symptoms Probable Cause Recommended Action

1. Control panel is not lit. A. Power supply is not plugged

into the outlet.

A. Plug the power supply into the

outlet.

B. Power supply connection to the

media module may be loose or

disconnected.

B. Check power supply connections to

the media module and reconnect if

needed.

C. Interface cable connections may

be loose or disconnected.

C. Check all interface cable

connections, connect if needed.

D. Circuit breaker has been

tripped.

D. Reset the circuit breaker.

E. The media module memory

may require resetting.

E. Disconnect and reconnect the

power supply from the media

module.

F. If none of the recommended

actions for the above issues

correct the symptom, the valve

or interface requires servicing.

F. Contact your Kohler Co.

Authorized Service Representative.

2. The interface power

indicator pulses but does

not turn on.

A. Interface cable connections may

be loose or disconnected.

A. Check all interface cable

connections, connect if needed.

B. If the above recommended

action does not correct the

symptom, the interface or valve

requires servicing.

B. Contact your Kohler Co.

Authorized Service Representative.

3. The interface functions

normally but no water

ﬂows from the

components.

A. Inlet/outlet ﬁttings may be

blocked.

A. Check the inlets and outlets for

blockage or debris. Clean the inlet

screens. Refer to the ″Clean the

Inlet Screens″ section in the Valve

Homeowners Guide.

B. Hot and cold water supplies are

not turned on.

B. Turn on the water supply to the

valve.

C. The valve or media module

memory may require resetting.

C. Disconnect and reconnect the

power supply from the valve and

media module.

Kohler Co. 11 1069763-2-D

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Kohler K-638-K-NA Installation Guide Page 11

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