Kohler K-3607 User Manual download pdf (Page 18)

Troubleshooting Guide (cont.)

Troubleshooting Table

Symptoms Recommended Action

1. Poor ﬂush. A. If poor ﬂush occurred for heavy waste while

using the short trip button, use the long trip

button.

B. If poor ﬂush occurred soon after the toilet was

previously used, the tank may not have reﬁlled

completely. Check the position of the water

supply shut-off valve. If required, fully open the

valve or wait longer between ﬂushes.

C. Check for clogged trapway or rim holes. Clean if

necessary.

D. Check for clogged soil pipe or vents. Clean if

necessary.

E. If poor ﬂushes occur with full tanks and clean

trapway, rim holes, soil pipes, and vents, then the

pump may be the problem. Check that the pump

hoses are undamaged and are properly installed.

F. Power interruptions or extreme low voltage

conditions can prevent pump operations. Check

that the proper electrical power is applied to the

pump.

G. If the problem persists, replace the pump.

2. Long ﬁll

cycle. Fill

valve does

not reﬁll

the tank.

A. Remove dirt or obstructions from the valve head.

Flush the lines.

B. The valve inlet or supply line may be plugged.

Clear particles from valve seat.

C. The supply stop may be closed. Fully open the

supply stop valve.

D. The ﬁll valve may be clogged. Unclog the ﬁll

valve. If the ﬁll valve was clogged, install a ﬁlter

in the supply line to prevent recurring problems.

E. The ﬂoat valve seal may be cracked or split.

Replace the valve assembly.

1092035-5-A 18 Kohler Co.

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Kohler K-3607 User Manual Page 18