Kohler K-99695-NA Installation Guide download pdf (Page 15)

Troubleshooting (cont.)

Controller Troubleshooting Table

Symptoms Probable Cause Recommended Action

2. System stops

working and

the Status LED

is OFF.

A. Power supply

failure.

A. Reboot the controller

by disconnecting the

AC power from the

wall outlet. If there is

no change after

reboot, replace the

power supply.

B. Incorrect wiring of

the AC power

supply.

B. Verify that the

controller was

installed per the

installation manual.

Make sure AC power

is present at the

outlet the controller

is plugged into.

3. Components

are sometimes

not on the

menu, even

though they

are connected

to the

controller.

A. Damaged cables or

incorrect cable

installation.

A. Check all wiring

connections.

B. Power ﬂuctuation. B. Verify that the

devices are

connected to a stable

power supply.

C. The device is not

installed correctly.

C. See peripheral device

owners manual.

Interface Troubleshooting Table

Symptoms Probable Cause Recommended Action

1. Interface is not

lit.

A. Controller is not

plugged into the

electrical outlet.

A. Plug the controller

into an electrical

outlet.

B. Interface cable

connections may

be loose or

disconnected.

B. Check all interface

cable connections.

C. Circuit breaker has

been tripped.

C. Reset the circuit

breaker.

Kohler Co. 15 1218131-2-A

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