Kohler K-13472-VS Installation Guide download pdf (Page 6)

Troubleshooting (cont.)

Symptoms Probable

Causes

Recommended Action

2. Low ﬂow. A. Filter is

plugged.

A. Clean or replace the ﬁlter.

B. Supply

pressure is

low.

B. Check incoming water pressure.

Pressure should be at least 20 psi

(137 kPa).

C. Aerator is

plugged.

C. Remove the aerator and clean it.

For calcium/mineral deposits, soak

the aerator plastic insert in a 50:50

mixture of vinegar and water. Soak

only the insert and no other

components.

3. Constant

water ﬂow.

A. Filter is

plugged.

A. Clean or replace the ﬁlter.

B. Diaphragm

seal is

damaged or

dirty.

B. If the diaphragm is cut or torn,

order a new diaphragm assembly.

Clean or replace the diaphragm.

C. Solenoid is

not working.

C. Order and install a new

solenoid assembly.

4. Sporadic

water ﬂow.

A. The faucet

is angled

incorrectly to

deck or

misaligned

with user area.

A. Verify that the faucet is

mounted according to the

installation directions. Ensure that

the faucet is installed in a position

that is above the rim of the

lavatory.

B. The wires

are pinched or

damaged.

B. Remove the spout and verify

that the wires are tucked inside the

spout before reassembling.

5. Sensor ﬂashes

once

approximately

every 2

seconds. The

product

continues to

operate.

A. The battery

power is low.

A. Remove faucet from body and

replace batteries. Use two standard

AAA batteries.

6. Sensor ﬂashes

once

approximately

every 2

seconds. The

product does

not operate.

A. The battery

power is

insufficient to

allow the

product to

operate.

A. Remove faucet from body and

replace batteries. Use two standard

AAA batteries.

1102759-2-B 6 Kohler Co.

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