Kohler Electric Shower User Manual download pdf (Page 27)

Installer Fault Diagnosis

The troubleshooting information below gives details on solutions to problems with the

shower, for installers. Before replacing any parts, ensure that the underlying cause

of the malfunction has been resolved.

Read the Important Safety Information section first and refer to the appliance

diagram.

Contact the local water

authority.

Check the continuity of the

switches, using a suitable

continuity measuring device.

Replace the switches as

necessary.

No hot water from

shower, with the

knobs in any

position.

Insufficient water supply

pressure.

Failure of the pressure

switch, microswitch or

thermal switch.

An internal wiring

connection has failed.

One of the heater tank

elements has failed.

Switch assembly

diaphragm fault, water

dripping from the unit.

Check the integrity of the

internal wiring.

Replace the heater tank.

Shower

temperature cycles

between hot and

cold.

The temperature is set too

high. This is causing the

thermal switch to turn off

the heating element to

reduce the water

temperature.

Turn the temperature knob

anticlockwise to reduce the

water temperature.

DO NOT TAMPER with the

thermal switch.

Turning the

temperature knob

does not affect the

water temperature.

The flow regulator is

faulty.

The handset sprayplate is

blocked.

Replace the flow regulator.

Remove and clean the

handset sprayplate. Refer to

the shower fittings User

Guide. If the fault persists,

contact Customer Services.

Replace switch assembly.

Malfunction Cause

Remedy

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Kohler Electric Shower User Manual Page 27

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