Kohler K-1914-GRW-0 Installation Guide Page 43

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  • TROUBLESHOOTING
  • BOOKMARKS
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Troubleshooting (cont.)
Symptoms Probable Causes Recommended Action
8. Manual purge cycle does
not work.
A. User keypad cable loose or
damaged.
A. Check wire connections. If
necessary, replace user keypad
cable.
B. User keypad does not work. B. Replace user keypad.
C. Blower motor does not work. C. Replace blower motor.
Troubleshooting the Bath System
Symptoms Probable Causes Recommended Action
1. Door is difficult to raise or
lower.
A. One or both counterweights are
not attached.
A. Reattach the counterweight(s).
B. One or both of the
counterweight cables are not fed
through the pulleys.
B. Use the provided tool to run the
counterweight cable onto the
pulleys.
C. The bath was not leveled
properly, causing
counterweights to rub or
generate a noise.
C1. Level the bath.
C2. Confirm the counterweights do not
contact the receptor when the door
is up. If there is contact the
receptor drain is not low enough in
the subfloor. Enlarge the drain
cutout and lower the receptor or
raise the bath using the adjustable
feet.
D. Mounting bracket is not
adjusted properly.
D. Reduce the pressure on the door by
adjusting the mounting brackets
outward using the slots.
E. Door is rubbing against the bath
or access panel.
E1. Adjust the door outward using the
slots in the pulley assembly.
E2. Adjust the lower access panel
bracket rearward using the slots.
E3. Adjust the brush seal under the
door forward using the slots.
F. A roller is damaged or has
fallen off.
F. Replace the roller.
G. There is excessive wear on the
latch pin and/or strike plate.
G1. Apply a drop or two of oil to the
face of the strike plate.
G2. Adjust the rubber bumper to center
the latch pin in the strike plate
opening when the door is raised.
2. Door shimmies or shakes. A. Mounting bracket needs
adjustment.
A. Adjust one or both of the mounting
brackets inward using the slots,
until it is snug against the rollers.
3. Water is leaking/running
from accumulator.
A. Normal operation. The
accumulator is draining into the
receptor.
A. See the Normal Operation
Includes portion of the
Troubleshooting.
B. Water supply connection is
loose or damaged.
B. Reseal the water inlet connections
and/or reconnect them.
C. Accumulator fitting(s) are loose
or disconnected.
C. Replace the accumulator connection
fitting(s).
D. Accumulator drain hose is
disconnected or leaks.
D. Reconnect or tighten the
accumulator drain line connection
and route it to the receptor drain.
4. Bath will not fill all the
way to overflow.
A. The water supply connection is
loose or damaged.
A. Reseal the water inlet connections
and reconnect them.
Kohler Co. 43 1128535-2-F
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