Kohler K-1914-GRW-0 Installation Guide download pdf (Page 45)

Troubleshooting (cont.)

Symptoms Probable Causes Recommended Action

K. There is an air leak inside the

door.

K. Call the Customer Care Center

using the information provided on

the back page of this manual.

L. The compressor is not working. L. Replace the compressor. Call the

Customer Care Center using the

information provided on the back

page of this manual.

M. The air pressure switch is not

working.

M. The air pressure switch needs to be

replaced. Call Customer Care

Center using the information

provided on the back page of this

manual.

N. One or more of the solenoid

valves are not working or is

venting (open).

N. The solenoid valve needs to be

replaced. Call Customer Care

Center using the information

provided on the back page of this

manual.

O. The controller is not working. O. Replace the controller or call the

Customer Care Center using the

information provided on the back

page of this manual.

5. Water is leaking into

receptor tray.

A. It is normal for water to leak

into the receptor tray from the

accumulator drain hose, when

water splashes over the top of

the door seals, or from the

bottom of the door when the

seal deﬂates. This water is

captured by the receptor tray.

A. No action needed if water enters

receptor tray through normal

operation. Ensure the drain line

from the accumulator routes to the

receptor drain.

B. Water is splashing over the top

of the seal.

B. Do not ﬁll the bath as high or

reduce any sudden movements

while bathing.

C. There is debris between the

door and the seal.

C. Clean all debris off the seal using a

can of compressed air.

D. The door gap is too large

because the pulley assembly is

not properly adjusted.

D. Adjust the pulley assembly inward

using the slots.

6. Controller is making a

high pitched squeal or

beeping sound.

A. Error code in controller has

been activated (beeping sound

heard).

A1. Reset the controller. To do this;

lower the door

quickly tap the door switch 5

times

wait 3 seconds, then tap the

switch 11 times within a 5

second span

the controller should beep 3 to

5 times to indicate the issue

has been resolved, then go

quiet.

A2. If the error code is still activated or

reoccurs another problem exists.

Unplug the power and call the

Customer Care Center using the

information provided on the back

page of this manual.

Kohler Co. 45 1128535-2-F

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Kohler K-1914-GRW-0 Installation Guide Page 45

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