Kohler K-1162-S1G-0 Installation Guide download pdf (Page 17)

Troubleshooting (cont.)

Symptoms Probable Causes Recommended Action

1. Whirlpool

will not

start/stop.

A. No power to pump. A. Verify pump is plugged in and the

GFCI/RCD is not tripped. Verify the

outlet has power using a multi-meter or

by connecting a 110V item that you know

is working (lamp, radio, etc.) into the

outlet. Repair as needed.

B. Remove the access panel and press

the air switch, if you do not hear a

″click,″ the air switch tubing is loose

or disconnected.

B. Check if the air switch tubing is connected

at both the receiver/pump end and the air

switch. Reconnect if needed.

C. Air switch tubing is pinched or

kinked.

C. Adjust tubing to clear the pinched/kinked

area. If the pinch/kink cannot be ﬁxed, or

no noticeable pinch/kink is apparent,

puncture the tubing with a tack and try

the system again.

D. Push button assembly is damaged. D. Replace the push button assembly.

E. Pump has power and a ″click″ is

heard when the air switch is pressed.

Pump is not operating.

E. Replace the pump.

F. The receiver in the pump is not

operating.

F. Replace the receiver or pump.

2. The system

will start but

will not stay

ON.

A. The receiver in the pump is not

operating.

A. Replace the receiver or pump.

3. Whirlpool

stops

automatically.

A. Pump has overheated and the

protection devices have activated.

A. Check for blockage at the motor vents.

Check for suction blockage. Check for jet

blockage. Remove any blockage and allow

the motor to cool.

B. GFCI/RCD circuit has tripped. B. Identify source fault and correct. Check

that the GFCI/RCD has not been tripped.

If problem persists, contact a qualiﬁed

electrician.

4. The motor

starts but not

all jets

function.

A. Jets are closed. A. Rotate the jet trim ring counterclockwise

to open/increase ﬂow to the jets.

B. Jets are blocked or trim ring rotation

is impeded.

B. Glue may be obstructing the jet opening

or preventing the jet trim ring from

rotating. Remove the trim ring and

remove excess glue.

C. Jets not installed correctly. C. Reinstall the jet; check for any O-ring

damage.

D. Pump is not supported correctly and

is cavitating.

D. Review the installation instructions and

verify that the pump is at the appropriate

height and that the pump banding straps

(when applicable) have been cut.

5. Noisy pump

operation.

A. The pump banding straps have not

been cut (models with support blocks

only).

A. Using tin snips, cut pump banding straps.

6. Heater does

not operate

(units with

heaters only).

A. No power to heater or it is not

connected to a separate outlet from

the pump.

A. Verify that the heater is connected to a

separate outlet from the pump and that

the connection has power.

B. The water temperature is above 104°F

(40°C).

B. As a safety precaution, the heater will not

operate when the water temperature is

above 104°F (40°C).

Kohler Co. 17 1010564-2-K

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Kohler K-1162-S1G-0 Installation Guide Page 17

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