Kohler K-2593-VBW-96 Installation Guide download pdf (Page 16)

11. Components

Troubleshooting

NOTE: For service parts information, visit your product page at www.kohler.com/serviceparts.

This troubleshooting guide is for general aid only. For service and installation issues or concerns, call

1-800-4KOHLER.

Troubleshooting Table

Symptom Probable Cause Recommended Action

1. No sound; no experiences

are functioning.

A. Power to the control ampliﬁer is

off.

A. Reset the circuit breaker to the

control ampliﬁer, then check the

electrical power supply and

connections.

B. Control ampliﬁer must be reset. B. If the red LED on the control

ampliﬁer is not blinking, unplug the

control ampliﬁer for 30 seconds,

then plug in and restart.

C. Experiences data module

connection is loose or damaged.

C. Inspect the data module for loose

connection or damage. Secure the

connection or replace the module as

needed.

D. An experience has not been

selected on the user interface.

D. Select an experience.

E. Vibracoustic intensity is muted

on the user interface.

E. Touch the [Mute] icon on the user

interface to turn off the mute

setting.

Heated SurfaceControl AmplifierTransducers

Chromatherapy

Lights

Chromatherapy

Control

AC Power

User Interface

Heated Surface

Control

Heated Surface

Power Supply

Junction

Box

Experience Data

Module Location

Red

LED

Red

LED

1237790-2-B 16 Kohler Co.

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Kohler K-2593-VBW-96 Installation Guide Page 16

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