Kohler K-5702-VB-G9 Installation Guide Page 14

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11. Components
Troubleshooting
NOTICE: This section is for general aid only. A Kohler Co. Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, call 1-800-4KOHLER from within
the USA and Canada, or 001-800-456-4537 from within Mexico.
NOTE: The product model number is printed on a label on the blower side of the bath.
NOTE: For service parts information, visit your product page at www.kohler.com/serviceparts.
Troubleshooting Table
Symptom Probable Cause Recommended Action
1. No sound; no experiences
are functioning.
A. Power to the control amplifier is
off.
A. Reset the circuit breaker to the
control amplifier, then check the
electrical power supply and
connections.
B. The control amplifier must be
reset.
B. If the red LED on the control
amplifier is not blinking, unplug the
control amplifier for 30 seconds,
then plug in and restart.
C. The control amplifier does not
work.
C. If the red LED on the control
amplifier is still not blinking
following restart, replace the control
amplifier.
D. The user interface cable
connections are loose or
damaged.
D. Inspect the cable for loose
connections or damage. Tighten the
connections or replace the cable as
needed.
Control AmplifierTransducers
Chromatherapy
Lights
Chromatherapy
Control
AC Power
User Interface
Experience Data
Module Location
Red
LED
1237789-2-C 14 Kohler Co.
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