Kohler K-852-HB-0 Installation Guide Page 15
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Troubleshooting Procedures (cont.)
Troubleshooting the Whirlpool System
Symptoms Probable Causes Recommended Action
1. User keypad does not
illuminate when power
button is pressed or outer
ring is rotated.
A. No power to control. A. Check wiring and connect power.
B. GFCI or ELCB tripped. B. Reset GFCI or ELCB.
C. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C. Check wiring for proper
connections. Replace wiring
harness if necessary.
D. User keypad does not work. D. Replace user keypad.
E. Control does not work. E. Replace control.
2. Motor starts, but all jets
are not functioning.
A. Jet is closed. A. Rotate jet trim counterclockwise to
open.
B. Jet not installed correctly. B. Reinstall jet; check for O-ring
damage.
C. Jets are blocked. C. Remove blockage.
3. User keypad is
illuminated, but does not
respond to buttons or
outer ring.
A. Control program is locked. A. Reset GFCI or ELCB.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. User keypad does not work. C. Replace user keypad.
D. Control does not work. D. Replace control.
4. User keypad indicator bar
keeps scanning at
power-up.
A. Control program is locked. A. Reset GFCI or ELCB.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. User keypad does not work. C. Replace user keypad.
D. Control does not work. D. Replace control.
5. User keypad is
illuminated, but pump
won’t start.
A. Power cord from pump to
control is loose, disconnected or
damaged.
A. Check wiring for proper
connections.
B. Pump does not work. B. Replace pump.
C. Control does not work. C.
Replace control.
6. Motor runs but pump
won’t prime (cavitates).
A. Pump is shimmed too high. A. Lower pump/control to subfloor
level.
B. Small air leak at pump inlet. B. Securely tighten nut(s) on intake
side of pump.
C. Motor/pump does not work. C. Replace motor/pump.
D. Control does not work. D. Replace control.
7. Pump stops before 18
minutes.
A. GFCI or ELCB tripped. A. Identify source of fault, and correct.
Reset GFCI or ELCB.
B. Suction is blocked. B. Remove obstruction.
C. Jets are blocked. C. Remove blockage.
D. Motor overheated and
protection device activated.
D. Check for blockage at suction
and/or jets. Remove blockage and
allow motor to cool.
8. Pump does not
automatically stop after 22
minutes.
A. 20-minute timer inadvertently
disabled.
A. See service manual.
Kohler Co. 15 1019436-2-F
- Installation Guide 1
- Important Information 2
- Table of Contents 3
- Tools and Materials 3
- Before You Begin 3
- 1. Prepare the Site 5
- 2. Prepare the Site 6
- 3. Prepare the Whirlpool 6
- 4. Disconnect the Pump 7
- 7. Install the Whirlpool 8
- 9. Install the Plumbing 9
- Install the Plumbing (cont.) 10
- 1019436-2-F 10 Kohler Co 10
- 12. Test Run the Whirlpool 12
- 16. Confirm Proper Operation 14
- 17. Operating Sequence 14
- Guide d’installation 17
- Renseignements importants 17
- Sommaire 18
- Avant de commencer 19
- Outils et matériels 19
- 1. Préparer le site 20
- 2. Préparer le site 21
- 4. Déconnecter la pompe 22
- 9. Installer la plomberie 24
- L'électricien doit 26
- Logement 28
- 17. Séquence d’opération 30
- 18. Procédures de dépannage 31
- Guía de instalación 33
- Información importante 33
- Contenido 34
- Antes de comenzar 35
- Herramientas y materiales 35
- 1. Prepare el sitio 36
- 2. Prepare el sitio 37
- 4. Desconecte la bomba 38
- 9. Instale la plomería 40
- Alojamiento 44
- 1019436-2-F 49
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