Kohler K-1257-VBR-96 Installation Guide download pdf (Page 19)

Troubleshooting (cont.)

(Optional) Chromatherapy Troubleshooting Table

Symptom Probable Cause Recommended Action

B. The control ampliﬁer must be

reset.

B. If the red LED on the control

ampliﬁer is not blinking, unplug

the control ampliﬁer for 30

seconds, then plug in and restart.

C. The control ampliﬁer does not

work.

C. If the red LED on the control

ampliﬁer is still not blinking

following restart, replace the

control ampliﬁer.

D. The Chromatherapy or user

interface cable connections are

loose or damaged.

D. Inspect the cables for loose

connections or damage. Tighten or

replace the cables as needed.

E. The user interface does not

work.

E. Verify that the user interface cable

is securely connected to the user

interface and the control ampliﬁer

terminal. If the connections are

good, replace the user interface.

F. The Chromatherapy feature has

not been selected on the user

interface.

F. Select the Chromatherapy feature

on the user interface.

G. The Chromatherapy control

does not work.

G. Replace the Chromatherapy

control.

2. The Chromatherapy lights

do not cycle through all

colors.

A. The control ampliﬁer must be

reset.

A. If the red LED on the control

ampliﬁer is not blinking, unplug

the control ampliﬁer for 30

seconds, then plug in and restart.

B. The control ampliﬁer does not

work.

B. If the red LED on the control

ampliﬁer is still not blinking

following restart, replace the

control ampliﬁer.

C. The Chromatherapy or user

interface cable connections are

loose or damaged.

C. Inspect the cables for loose

connections or damage. Tighten or

replace the cables as needed.

D. The user interface does not

work.

D. Cycle through the Chromatherapy

light functions. If the

Chromatherapy lights do not cycle

through all colors and the blue icon

on the user interface is not lit,

replace the user interface.

E. If none of the recommended

actions correct the problem,

contact Kohler Co.

E. Contact the Customer Care Center

using the contact information on

the back cover.

3. The Chromatherapy lights

remain locked on one

color when cycled.

A. The control ampliﬁer must be

reset.

A. If the red LED on the control

ampliﬁer is not blinking, unplug

the control ampliﬁer for 30

seconds, then plug in and restart.

B. The control ampliﬁer does not

work.

B. If the red LED on the control

ampliﬁer is still not blinking

following restart, replace the

control ampliﬁer.

C. The user interface does not

work.

C. Cycle through the Chromatherapy

light functions. If the

Chromatherapy lights do not cycle

and the blue icon on the user

interface is not lit, replace the user

interface.

Kohler Co. 19 1188012-2-C

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