Kohler K-527-E-7 Installation Guide download pdf (Page 10)

Troubleshooting (cont.)

Troubleshooting Table

Symptoms Probable Cause Recommended Action

2. The interface

power

indicator is lit,

but the system

will not turn

on.

A. Interface cable

connections may

be loose.

A. Check all interface

cable connections,

connect if needed.

B. If the above

recommended

action does not

correct the

symptom, the

interface or valve

requires servicing.

B. Contact your Kohler

Co. Authorized

Service

Representative.

3. The interface

functions

normally but

no water ﬂows

from the

components.

A. Valve outlets may

be blocked.

A. Check the valve

outlets for blockage

or debris. Clean the

outlet screens.

B. Fittings/Spray

faces may be

blocked.

B. Clean the spray faces

and any screens in

your ﬁttings.

C. Hot and cold water

supplies are not

turned on.

C. Turn on the water

supply to the valve.

D. The valve memory

may require

resetting.

D. Disconnect and

reconnect the valve

power cord from the

electrical outlet.

E. System error. E. Check the user

interface for an error

code. Refer to the

″Error Code

Diagnosis″ section in

the Digital Interface

Homeowners Guide.

F. If none of the

recommended

actions for the

above issues

correct the

symptom, the

valve requires

servicing.

F. Contact your Kohler

Co. Authorized

Service

Representative.

1143086-2-E 10 Kohler Co.

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